Refund Policy

1. Introduction

This Refund Policy outlines the terms under which IRBCS (“we”, “our”, or “us”) manages payments and refunds for accounting, taxation, corporate secretarial, and consultancy services provided to clients.
By engaging our services and making payment, you acknowledge and agree to the terms stated in this policy.

2. Payment Terms

All payments for professional services rendered by IRBCS are due in accordance with the terms stated in our quotation, engagement letter, or invoice.
Payment confirms your acceptance of our service engagement and agreement to our firm’s policies and conditions.

3. No Refund Policy

Once payment has been made, all fees are strictly non-refundable, regardless of service cancellation, change of mind, or early termination of engagement by the client.
This policy applies to all services rendered, including but not limited to:

  • Accounting and bookkeeping services

  • Tax filing and advisory services

  • Company incorporation or secretarial services

  • Consultancy and compliance support

Fees paid are considered compensation for time, expertise, and administrative efforts incurred by IRBCS upon commencement of work.

4. Exceptional Circumstances

Refunds may only be considered under exceptional circumstances, such as:

  • Duplicate payment made in error

  • Payment received for a service not rendered due to reasons attributable to IRBCS

In such cases, refunds (if applicable) will be processed upon internal verification, and funds will be returned through the original payment method within 30 business days.

5. Service Modifications or Credits

In the event a client requests to modify or defer services after payment, IRBCS may, at its sole discretion, offer a service credit or rescheduling option instead of a refund.
Such adjustments will be handled on a case-by-case basis and must be agreed upon in writing.

6. Contact Us

For any inquiries or clarification regarding this Refund Policy, please contact us at:

IRBCS
📧 Email: [Insert firm’s email address]
📞 Tel: [Insert firm’s contact number]
📍 Address: [Insert office address, Singapore]